WATER DEPARTMENT

16 Public Works Bvld
Erving MA 01344
Office: 413-423-3354 Mobile: 413-652-3152
Fax: 413-423-3919

Hours: Monday - Friday, 7:00 AM - 3:30 PM
 
Water Operator and Supervisor
 

Over 260 Erving residents are supplied with high-quality drinking water from an exceptional groundwater source.

The Erving Water Department is responsible for all pumping and delivery facilities, water meter installation and repair, bi-annual water meter readings, testing, and fire hydrant flushing and maintenance.

Water Department Regulations effective 09/10/2013

BILLING:

TELEPHONE: 413-422-2800 Ext. 104
FAX: 413-422-2808

HOURS 

Monday: 9:00 AM - 12:00 PM and 6:00 PM - 9:00 PM
Tuesday and Thursday: 9:00 AM - 12:00 PM
Thursday: 2:00 PM - 5:00 PM 
 
FALL WATER BILLS have been issued are due on November 27th.  Please note a small number of accounts did not get included in this billing and will be billed (if possible) this year.  If you did not receive a bill, please contact the billing department to verify that one was not sent.
  
 

The Town of Erving offers the ability to pay your water bills via the online bill payment through Unipay Gold. Payments may be made via ACH (electronic checking) or by Credit Card. There is a fee for both of these services. Please read all the information below before deciding to pay your taxes online.

Click Here to Pay Your Bill Online

What bills can I pay online?

Only current bills may be paid online. If the Due date for timely payment has passed, you will not be able to pay your bill online unless you contact the billing office in advance.

What are the costs?

 

Electronic Check:

You will need one of your checks with you when you pay your bill online in order to get your account number and the bank’s routing number from it. You will be shown where this information is on your check. There will be a $0.25 processing fee assessed for all electronic check payments.

Credit Card:
We accept MasterCard, Visa and Discover for credit card payments. There will be a convenience fee for each online payment. The credit card service provider charges the fee to your credit card. When paying by credit card, the fee amount will appear in a separate box and will be totaled with the amount of the tax.

Who do I contact with Questions?

For questions regarding online bill payment email support@unipayteam.com or phone them at   1-877-227-1157.

For questions related to your tax bill, please contact the Tax Collector/Water Collector’s office at 413-422-2800 ext 104.

Updated: 11/20/2017


PERSONNEL:
MIKE BROWN, Assistant Water Operator


WATER COMMISSIONERS:

SCOTT BASTARACHE - Term Expires 2019
WILLIAM BEMBURY - Term Expires 2017
JACOB SMITH - Term Expires 2018



Water Consumer Awareness Reports

Updated: 02/08/2017

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, or disability.
(Not all prohibited bases apply to all programs.)

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights,1400 Independence Avenue, S.W., Washington, D.C. 20250-9410,
or call (800) 795-3272 (voice), or (202) 720-6382 (TDD).